For new and small businesses, the cost of outsourcing IT support may be beneficial for your cash flow when you are concentrating your skills on products and services, manufacturing and sales. Instead of overloading a new IT department with unnecessary expenses, it is better to control your costs for IT expenses and employees.
Speed Equals Efficiency
For any small business, IT support is essential, and the speed of their response is directly related to the efficiency of ensuring that your business continues unaffected. Even downtime of just a few hours may dramatically affect those attracted to your website, reduce purchases made and lower profits from those lost sales.
When you receive professional IT support from an outside consultancy, you will be saving money on office space because you will not need a full-time IT manager and some of the related technology and equipment.
You will save money over the long term because you will not need to interview for an IT specialist and save all the necessary hiring costs. Because an IT manager is a specialist area, you will also save on further associated costs by not providing healthcare and a range of other benefits that the position demands.
An advantage of using outsourced consultants for your IT support is the availability of effectively upgrading to the latest technology because of the systems and networking used by the consultancy. They will naturally upgrade any protections against viruses and cyber threats. They will use the latest in backup and recovery software, and all their disaster recovery facilities will be the latest versions available.
Your business will save time because your IT projects can be completed at a high level of expertise, more efficiently and therefore, can move business through your organization at a far quicker pace.
Where necessary, you may be able to obtain 24/7 support and service. This will be part of the package that you choose with the most important element being that you only pay for what you use.
